Shipping Policy

Processing Time. Orders are typically processed within 1–3 business days after payment confirmation. During high-demand periods, processing may take longer.

Shipping Options.

Free Shipping
- Cost: Free for all qualifying orders.
- Handling Time: 1–2 business days.
- Shipping Time: 5–9 business days.
- Total Delivery Time: 6–11 business days (from the date of purchase).
We strive to deliver your order within the estimated timeframe, although delays may occur due to weather, carrier constraints, or holidays.

Express Shipping
- Cost: $4.78 USD (flat rate per order).
- Handling Time: 1 business day.
- Shipping Time: 4–8 business days.
- Total Delivery Time: 5–9 business days (from the date of purchase).
Express shipping orders are prioritized for faster dispatch and delivery. Availability may vary depending on your location.

Tracking. You will receive an email confirmation with tracking information once your order has shipped. Please allow up to 24 hours for tracking updates to appear.

Delays. We are not responsible for carrier delays, customs processing, weather-related disruptions, or other factors outside our control.

International Shipping. Currently, we primarily serve U.S. customers. International orders may incur customs fees or taxes, which are the buyer’s responsibility.

Lost or Damaged Packages. If your order is lost or arrives damaged, contact us promptly at contact@nuuzo.com with your order details. We will coordinate with the carrier to resolve the issue or provide a suitable replacement.

Order Modifications. Once an order has been processed or shipped, we cannot guarantee changes or cancellations. Please review your shipping information carefully before finalizing your order.

Contact Information.
For any questions regarding shipping, please contact us at:
Email: contact@nuuzo.com
Phone: +1 (850) 741-7514